Some customers are suing Frontier Communications over its
high-speed Internet service.
Three customers filed a class-action lawsuit
last week in Lincoln County Circuit Court.
The lawsuit says Frontier's service is
at much-slower speeds than advertised, while the company has frequent outages
that forces customers to reboot their modems to restore broadband service. The
lawsuit says Frontier advertised Internet speeds up to 12 megabits per second,
but customers received much lower speeds while paying for the faster service.
Frontier spokesman Dan Page says the
company tested each plaintiff's Internet line and found subscribed broadband
speeds were met or exceeded.
