Attorney General Suing Liberty Mutual

{Charleston, West Virginia}...Thursday, the office of West Virginia Attorney General  Darrell McGraw announced it will sue Liberty Mutual Insurance Co. and Greg Chandler's Frame and Body Shop in St. Albans for alleged violations of the state's junk parts law. In the suit, the state claims that the insurance company required body shops to repair vehicles with reconditioned, remanufactured and used parts and that Liberty Mutual did not properly inform customers that those parts were used on their vehicles. McGraw's office started its investigation into the practices of Liberty Mutual and Greg's Body Shop after getting evidence that junk parts were used in some repairs. The lawsuit asks the court to stop the defendants from following the practice in the future and seeks restitution for affected customers and civil penalties. Consumers who believe they have been victims of the practices in question can call the attorney general's consumer protection hotline at 1-800-368-8808.